Privacy Policy

Essa Ledger app and portal · Last updated 29 September 2026

Essa Ledger is the internal business app of ESSA Energy Resources (Pvt) Ltd and ESSA Coal Mining Company ("Essa", "we"). Staff use it to record coal deliveries, trucks, weighbridge (kanta) weights, bilty documents, purchase orders and invoices. The Android and iPhone apps are published by Razex Solutions LLC on Essa's behalf. Essa decides what data is kept and why.

The app is only for people who have been given a login by Essa. There is no public sign-up.

What we collect

We do not collect location, contacts, advertising IDs, or browsing activity. The app has no ads and no third-party analytics or tracking.

Camera and files

The app asks for camera access only so staff can photograph kanta slips, receipts and bilty documents. Photos are taken only when the user taps a button, and only the photos they choose are uploaded. When a user shares or saves a PDF, the phone's own share screen is used, and the user picks where it goes (for example WhatsApp or Files).

How we use the data

We do not sell data and do not use it for advertising.

Who can see it

Only logged-in Essa staff, and each role sees only what it needs. For example, yard staff do not see prices or money. The data is not shared with anyone else except:

Security

All traffic between the app and the server is encrypted (HTTPS). Uploaded files are stored outside the public website folder and can only be opened by a logged-in user. Logins lock for 15 minutes after 5 wrong passwords, and the owner can switch off any login, which ends that person's access at once.

How long we keep it

Business and tax records are kept for as long as Essa needs them for its accounts and for the periods required by Pakistani tax law. When a staff member leaves, their login is switched off. Records they entered stay as part of Essa's business history.

Your choices and deleting data

Staff can ask Essa to correct their details or to remove their login and personal details (name and phone). Email trading@essaenergygroup.com (or the app publisher at info@razexsolutions.com) with the subject "Essa Ledger data request". We reply within 30 days. Records Essa must keep by law (such as invoices) may be kept after a login is removed.

Step-by-step instructions, and exactly which data is deleted or kept: Delete your Essa Ledger account.

Children

The app is for Essa's adult staff only and is not meant for children.

Changes

If this policy changes, the new version will be posted on this page with a new date.

Contact

ESSA Energy Resources (Pvt) Ltd
Email: trading@essaenergygroup.com
Phone: +92 322 7778006
Website: essaenergygroup.com

App publisher: Razex Solutions LLC · info@razexsolutions.com