Delete your Essa Ledger account

Essa Ledger app by Razex Solutions LLC for ESSA Energy Resources (Pvt) Ltd

Essa Ledger logins are created by ESSA Energy Resources for its staff. You can ask for your login and your personal details to be deleted at any time.

How to request deletion

  1. Send an email to trading@essaenergygroup.com (or to the app publisher at info@razexsolutions.com).
  2. Use the subject "Essa Ledger account deletion".
  3. Include your Essa Ledger username and your full name, so we can find the right account.
  4. We confirm the request with you (by reply or phone) and delete the account within 30 days. We email you when it is done.
Email a deletion request

What is deleted and what is kept

DataWhat happens
Your login: username and passwordDeleted. You can no longer sign in. Your access ends at once when the request is confirmed.
Your personal details: name and phone numberDeleted, and replaced with "Former user" on records you created.
Your sessions on your phoneEnded straight away. Uninstall the app to remove it from your phone.
Business records you entered: trucks, weights, kanta slip photos, bilty, invoicesKept. These belong to ESSA Energy Resources and are needed for its accounts and tax records. They are kept for as long as Pakistani tax law requires (normally at least 6 years), then deleted.
Security logs: which account changed which record, and the IP addressKept together with the business records they belong to, so the company can show who changed what. After deletion they point to "Former user", not your name.

Questions

Email trading@essaenergygroup.com or call +92 322 7778006. More about how we handle data is in our Privacy Policy.